People with disabilities

All public areas of the museum and gallery are accessible to people with reduced mobility. 

The museum offers a range of tools to promote accessibility, as well as more specific facilities for each type of disability. 

Facile à Lire et à Comprendre (FALC) booklet (in French only) 
The museum provides visit booklets in French that is easy to read and understand (FALC). 
FALC makes it easier to read a document. 
The FALC booklets present the permanent collections and some exhibitions. 
These booklets can be borrowed free of charge from reception on arrival (on request) or downloaded: 

Self-guided tactile tour A sense of detail 
Discover the details of ten masterpieces in the exhibition rooms, to get a closer look and feel for a particular technique or material. This tool was designed as a playful tour of the collections by artist Ronan Charles and Isabelle Beccia, the museum’s institutional mediation officer. 

A booklet in Braille is available to borrow on request at the museum reception (in exchange for an ID card). 

Guided tours on request 
Individual visitors, families, pre-formed groups... Guided tours in French Sign Language (LSF), audiodescription or multi-sensory tours are regularly available. 

The visitor services department is available to help you plan specific guided tours. 

Digital accessibility 
When the museum’s website was created in 2025, the professionals in charge of its development were required to comply with the General Accessibility Framework for Administrations (developers and graphic designers). Each point of the framework was evaluated. The website therefore aims to provide the greatest possible accessibility for all users to all content.  

• To find out more about the accessibility of our website, click here. 

Contact us 
Please write to us if you find a page unsuitable for your reading! musba-publics@mairie-bordeaux.fr 

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Hearing loops 
For visitors with hearing aids, the museum reception area is equipped with hearing loops. 

French Sign Language (LSF) video guide to the permanent collections 
The museum offers a video guide, available in French Sign Language with French subtitles, to help you discover the permanent collections. The videoguide presents ten masterpieces created by the greatest artists, including Titian, Rubens and Rosa Bonheur. 

All the videos are available on tablet, for a 30-minute tour. The tablet is available on request from the museum reception desk (ID required). 

Visits in French sign language 
Every year, the museum offers several tours of its permanent collections and temporary exhibitions in French sign language (LSF). 

Price: Free. 
Bookings can be made by email to musba-publics@mairie-bordeaux.fr or by calling +33 (0)5 56 10 25 25. 

• Upcoming dates: see “What’s on” 

Alarm 
Visual alarms have been installed in the exhibition rooms and toilets to complement the audible fire alarm. 

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Visiting with a dog 
Guide dogs and assistance dogs are permitted throughout the museum’s collections and exhibitions. 

Multi-sensory tours and workshops for the visually impaired and blind 
For groups, multi-sensory tours and workshops can be organised on request. Whether for groups of children or adults, the museum offers visually impaired and blind visitors the chance to discover the artworks through sound and touch.  

Information and bookings by calling +33 (0)5 56 10 25 25 or by email: musba-publics@mairie-bordeaux.fr  

Special prices: 

• Free for groups of people with disabilities (and the person accompanying them)
• Guided tours: €5 for people with disabilities, the same rate applies to the person accompanying them.
• €7 for adult workshops for people with disabilities 
   
• Upcoming dates: see “What’s on” 

Guided tours with audio description 
At the request of groups or specialist institutions, the museum can offer a tailor-made audio description tour of certain works in the permanent collections.  

Information and bookings by calling +33 (0)5 56 10 25 25 or by email: musba-publics@mairie-bordeaux.fr  

Discover the works online, with audio description 
Let yourself be guided by the voice of our cultural mediator and discover Jardin au Pyla by Albert Marquet, Nature morte à la rose by Jan Davidsz De Heem and Leçon de labourage by François-André Vincent.  

Click here for audio descriptions of some of the works. 

• Upcoming dates: see “What’s on” 

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Ce qu’il y a au musée :

What there is at the museum: 
At the museum reception desk, you will find: 

• a ticket office
• a booklet in French Facile à Lire et à Comprendre (FALC)
• toilets with a changing table
• an umbrella stand
• 13 lockers for storing coats and small bags
• a souvenir shop
• benches for resting
• wifi access (ask the museum reception team). 

In the exhibition rooms, there are artworks: 

• paintings
• sculptures
• sometimes drawings 

What is not allowed in the museum 

It is forbidden to enter the exhibition rooms with: 

• an umbrella
• a large bag or suitcase
• a backpack. 

It is forbidden to take photos with a flash or to use a tripod. 

Multisensory tours 
At the request of groups or specialised institutions, the museum can offer a tailor-made tour to discover some of the museum’s artworks using words, fingertips or smell. 

Information and bookings by calling +33 (0)5 56 10 25 25 or by email: musba-publics@mairie-bordeaux.fr  

Facile à Lire et à Comprendre (FALC) booklet (in French) 
The museum provides visit booklets in French that is easy to read and understand (FALC). 

FALC makes it easier to read a document. 
The FALC booklets present the permanent collections and some temporary exhibitions. 
These booklets can be borrowed free of charge from reception on arrival (on request) or downloaded: 

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All public areas of the museum and gallery are accessible to people with reduced mobility, notably: 

• Two parking spaces reserved for people with reduced mobility (PMR) in front of the museum entrance (20 cours d’Albret, by the Lacour wing)
• One parking space reserved for people with reduced mobility (PMR) in front of the museum gallery (4 rue Claude Bonnier)
• access ramps and lifts (250 kg maximum).
• adapted toilet facilities
• benches for resting in the exhibition rooms
• canes and wheelchairs available on loan, on request from reception 

• Accessibility information: The lifts for people with reduced mobility (PRM) are currently out of service. Our teams are doing everything possible to restore their operation as soon as possible. We apologise for any inconvenience caused.